How to Subscribe
General Information
Manage Your Account
Shipping Info

MAKE WELLNESS SIMPLE & AUTOMATIC

The PURE SYNERGY® Subscribe & Save program is an easy, no-fee autoship program that gives you a 15% discount on every order.

HERE'S HOW TO SUBSCRIBE:

Step 1

Pick your favorite products

 

Step 2

Select "Subscribe & Save" under delivery options and choose delivery interval (30, 45, 60 or 90 days)

 

Step 3

Add to your cart and checkout as usual – your 15% discount will be applied automatically

FAQ

How do I subscribe?

When adding a product to your cart online:

  • Select Subscribe & Save and choose your frequency (30, 45, 60 or 90 days)

  • Choose your quantity

  • Select "Add to Cart"

  • Then continue checking out as usual. Your product(s) will be automatically charged to your secure credit card on file and shipped at the delivery interval you’ve selected.

 

What are the benefits of joining this program?

You will receive 15% off every order PLUS the convenience of an auto shipment right to your doorstep at an interval of your choosing. Savings and peace of mind!

You can also receive free standard shipping (in the contiguous U.S) on orders $49 and above. Orders less than $49 will ship for just $4.95.

 

What is an autoship program?

An autoship program is also known as recurring delivery. When you place an order under autoship, you’ll automatically receive the product(s) and quantity of your choosing at the frequency you select (30, 45, 60 or 90 days). These recurring deliveries make receiving your products super easy and convenient, and will be automatically billed to your credit card. Never run out of your favorite PURE SYNERGY® products again.

 

Is there an annual fee?

No, there is no annual fee.

 

What happens when my subscription products go on sale?

Another benefit of joining this program is you’ll always receive sale prices automatically. If your subscription item is on sale the day your shipment is created, you’ll automatically receive the greater of the available discounts. You don’t need to do a thing!

MANAGING YOUR SUBSCRIBE & SAVE

Can I cancel a subscription anytime?

Yes, you can cancel at anytime (and re-subscribe at any time!). No strings attached.

 

How do I cancel a subscription?

It’s no problem to cancel a product subscription anytime up until the day before your next shipment is scheduled to go out.

  1. .
  2. Click “Manage Subscriptions” to view all your subscription items.
  3. Select “Manage Subscriptions” on the desired item.
  4. Click the "Cancel subscription" link.

CAN I SKIP a SHIPMENT?

Yes!

  1. .
  2. Click “Manage Subscriptions” to view all your subscription items.
  3. Select “Manage Subscriptions” on the desired item.
  4. Click the "Skip Shipment" button.

Can I add a product to my subscription?

Yes!

  1. .
  2. Click “Manage Subscriptions.”
  3. Click “Add A Product.”
  4. Select product, quantity, delivery schedule, shipping, billing, and your first shipment date.
  5. Click "Add Product."

 

How do I change the frequency of a subscription?

  1. .
  2. Click “Manage Subscriptions” to view all your subscription items.
  3. Select “Manage Subscriptions” on the desired item.
  4. Click the "Delivery schedule" box to change frequency.

How do I change the ship date of a subscription?

  1. .
  2. Click “Manage Subscriptions” to view all your subscription items.
  3. Select “Manage Subscriptions” on the desired item.
  4. Click the "Next charge date" box to modify "Next Shipping Date" as needed.

Can I change the quantity of a subscription item?

Yes!

  1. .
  2. Click “Manage Subscriptions” to view all your subscription items.
  3. Select “Manage Subscriptions” on the desired item.
  4. Click the "Product" box to modify "Quanity" as needed.

Can I SWAP a subscription item FOR A NEW ITEM?

Yes!

  1. .
  2. Click “Manage Subscriptions” to view all your subscription items.
  3. Select “Manage Subscriptions” on the desired item.
  4. Click the "Product" box and then the "Swap Product" button.

Can I ADD A ONE-TIME PRODUCT TO MY NEXT SUBSCRIPTION?

Yes!

  1. .
  2. Click “Manage Subscriptions” to view all your subscription items.
  3. Select “Manage Subscriptions” on the desired item.
  4. Choose from any item under "Try something new" to add one time or as a new subscription.

SHIPPING INFORMATION

How can I receive free shipping?

It’s simple, you can receive free standard shipping (in the contiguous U.S) on orders $49 and above. Orders less than $49 will ship for just $4.95.

Can I combine existing subscriptions to qualify for free shipping?

Yes, you can modify existing subscriptions to put them on the same interval and ship date to reach the $49 minimum for free shipping. Please note items must use the same credit card and ship to the same address to qualify for free shipping.

Just visit Manage Subscriptions (you must be logged in) to modify your subscriptions.

Will I receive emails notifying me of an upcoming subscription shipment?

Yes, 5 days prior to your scheduled ship date you will receive an email. It will serve as a reminder in case you need to go into your account and make any changes to your upcoming subscription.

Can I ship subscriptions to multiple addresses?

Yes, you can ship subscription items to multiple addresses. Note that “Free Standard Shipping for orders over $49” applies only to items sent the same day, using the same credit card and shipped to the same address.

Can my subscription items ship to a PO Box?

Yes! Our free standard shipping for orders over $49 applies to PO Boxes.